A Sad Story

My friend ordered an iPhone with Fido. They renewed her contract and said, sure, we’ll send you one right away!! A few days later she received the email confirmation, and a few days later again she got an email with the UPS tracking number for her new phone. Delivery was supposed to be superfast, one day later! Well, the day arrived, but her iPhone didn’t. Although on the UPS website it stated that the package was “On the truck for delivery”, the truck never arrived at her house. Since it was a Friday, the delivery got rescheduled to Monday. Again, the item was marked as “on truck for delivery”, but it didn’t get delivered. Highly suspicious by now. A few phone calls later she realizes that UPS lost her package! NO!!!! And she cannot complain, because it’s Fido who has to do the tracing. She finally gets someone from Fido on the line that will put a tracer on the package, and she’s being told to wait 96 hours. After 96 hours, she calls Fido back. Nobody has put any tracer on any package, apparently.

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